Billing and invoices

How to access billing settings

You can access your billing information and invoices by navigating to "Settings" > "Billing" in your ReplyZen dashboard.

"How do I edit my billing details?"

Updating your billing information is simple:

1. Go to "Settings" > "Billing"
2. Click on "Edit billing details"
3. Update your information as needed
4. Save your changes

Ensuring correct invoices

To receive properly formatted invoices, make sure to include:

• Company name exactly as it should appear on invoices
• Correct VAT/Tax ID number if applicable
• Complete billing address including postal code
• Contact information for billing-related communications

Keeping your billing details up-to-date ensures you'll receive invoices correctly and avoid any interruptions to your service.

"Which subscription plan is right for me?"

In the Billing section, you can:

• View all available plans
• Compare the features and limitations of each option
• Select the plan that best suits your needs based on your team size and requirements

If you're unsure which plan is right for you, consider starting with a smaller plan - you can always upgrade as your needs grow.

"How do I access my previous invoices?"

ReplyZen makes it easy to manage your invoice history:

1. Navigate to "Settings" > "Billing" > "Invoices"
2. View the date, amount, and status of all your payments
3. Download previous invoices for your records

This comprehensive history helps you keep track of all your ReplyZen expenditures.