To start using ReplyZen, you need to connect your Facebook profile first. This is necessary because of how the official Meta APIs work - ReplyZen needs to authenticate through your personal profile to access your business pages.
Your Facebook profile must have at least "Community Activity" permission on each page you wish to manage with ReplyZen.
You can connect your social accounts by clicking on the "Connections" menu and then "Add Connection".
Privacy Note: ReplyZen will never post content without your explicit permission. You may log out of your account at any time.
After connecting your Facebook profile, ReplyZen now has access to the pages you manage, but they aren't imported yet. This two-step process gives you complete control:
Example: If your Facebook profile manages 100 pages, you might choose to import only 2 specific pages to ReplyZen.
Next: After connecting your Facebook profile, proceed to Page Management to learn how to import and manage your Facebook and Instagram pages in ReplyZen.
NEXT ARTICLE