Once you've connected your Facebook profile to ReplyZen (as explained in How to connect Meta accounts), the next step is to import the specific pages you want to manage.
Importing pages to ReplyZen
- Navigate to the "Pages" section in ReplyZen
- Click the "Add Pages" button in the upper right corner
- Select the Facebook pages you want to import
- Choose the Instagram accounts you want to connect
- New pages will automatically be associated with your active team
Managing connections for your pages
ReplyZen supports connecting multiple Facebook accounts to the same page. This many-to-many relationship provides several advantages:
Benefits of multiple connections
- Distribute comment load: Spread replies across multiple accounts to avoid triggering Facebook's rate limits
- Increased reliability: If one connection fails or gets temporarily restricted, others continue working
- Higher capacity: Handle more comments per hour by rotating between different accounts
How connection rotation works
When multiple connections are available for a page:
- ReplyZen automatically rotates between connections when posting replies
- Each connection respects its individual rate limit settings
- The system intelligently distributes the workload to maximize efficiency
- You can monitor connection usage and performance from the Pages section
To configure multiple connections for a page, ensure you have multiple Facebook accounts connected in the "Connections" section, then assign them to your pages.
Instagram requirements
Because of Meta's architecture, to use an Instagram profile with ReplyZen:
- The Instagram profile must be a business profile
- The Instagram profile must be linked to a Facebook page
- You need to add that linked Facebook page to ReplyZen first
If you need help connecting your Instagram profile to your Facebook page, you can check Meta's official guide.
TikTok pages
TikTok works differently from Meta. There is no page-import step — when you connect a TikTok account, the account itself becomes a page in ReplyZen automatically (one TikTok account = one page).
If you run multiple TikTok accounts, connect each one separately from the Connections page and each will show up as its own page.
For the capabilities that differ between platforms, see the platform comparison.
Next steps
As soon as you've added your pages to ReplyZen, you can proceed with creating and configuring your virtual agent, which will help you automatically manage interactions on your social channels.
Read next: Introduction to ReplyZen agents
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