Required Meta permissions

Updated over 3 months ago

Facebook permissions

Manage your business

• Purpose: Verify user permissions on pages.
• Required to: Ensure full access to ReplyZen features.

Manage comments on your page

• Purpose: Managing Facebook comments
• Needed to: Perform actions on FB page comments

Read content posted on the page

• Purpose: Access to the content of Facebook posts
• Needed for:
  • Providing context to AI
  • Allow auto-setup of pages via AI
  • Automatic analysis of page content

Manage accounts, settings, and webhooks for a page

• Purpose: Real-time notification management
• Needed to: Receive immediate updates on new comments

Read user content on your page

• Purpose: Access to comment details
• Required for: Reading and analyzing user comments on Facebook

Instagram permissions

Access profile and posts from the IG Account connected to your page

• Purpose: Access to the linked Instagram profile
• Needed for:
  • Managing comments on Instagram
  • Access to account username
  • Reading post data for AI context.

Manage comments for the Instagram account connected to your page

• Purpose: Managing Instagram comments
• Needed to: Perform actions on IG profile comments

Instructions for verification

1. Carefully check the list of required authorizations
2. Verify that all permissions are correctly selected
3. Confirm email address for notifications
4. Click "Save" to complete the process
5. Wait for connection confirmation

Next Steps: After connecting your Facebook profile, you can proceed with adding Facebook and Instagram pages to ReplyZen.

Read how to do it in the next article: Page Management