How ReplyZen works
ReplyZen is an AI-powered solution that helps you manage comments on your social media pages effortlessly. Think of ReplyZen as your smart colleague who takes care of moderating and responding to all the comments you receive on Facebook and Instagram.
This digital colleague is extremely attentive. When a comment arrives, ReplyZen analyzes the complete context: the post content, images, videos, and any links you've shared. It creates summaries of this information to use in its responses.
It examines all available context to understand the full picture before taking action.
Then, based on the instructions you've provided, historical data, and its knowledge base, it intelligently decides whether to moderate or respond to each comment. Most importantly, even if you use numerous links across your content, ReplyZen always knows which specific link is relevant to include in each response.
How to get started with ReplyZen
Getting started with ReplyZen is simple and consists of just a few steps:
1. Connect your Facebook and Instagram accounts
The first step is to connect your Facebook and Instagram accounts to ReplyZen through our official app approved by Meta. This allows us to monitor the comments on your posts and pages in real-time.
→ How to connect your social accounts
2. Set up your AI agents
Once connected, you can quickly set up AI agents with pre-configured settings that work immediately. Most users can simply activate the default agent and start receiving automatic responses right away.
3. What ReplyZen can do for you
Your AI agents can automatically respond to inquiries, hide inappropriate comments, and provide relevant links to your products or services—all while maintaining your brand's voice.
For each comment, ReplyZen analyzes the intent, sentiment, and determines the appropriate action to take.
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